Frequently Asked Questions

Where do we offer placements?

Healthcare Australia’s Rural and Remote division offer placements nationally. We offer placements at over +500 facilities, including; facilities in remote communities, Hospitals in the Northern Territory and Healthcare clinics located in the Torres Strait Islands.

Whether you’re looking to work Coastal, in the outback or a farming community, we’ve got many opportunities in New South Wales, Queensland, Victoria, South Australia, Northern Territory and all of Western Australia! Visit our Rural & Remote page to view a map of some of our facility locations.

How will I know about the roles you have?

The first step is to make sure you have registered your interest with us, which you can do so by clicking here. Once you are on board, you will be assigned a dedicated Rural and Remote consultant who will keep you regularly up-to-date with what roles are available via our National Jobs list.

If you see a placement on our National Job list that you would like to find out more about you can touch base directly with your consultant. Your consultant will be able to provide you with further information about the role and the location, assisting you to decipher if the role is a suitable placement for you.

Additionally, should your consultant be informed about an opportunity that suits your skills and experience, they will contact you to discuss the role!

Contracts vary on a daily basis, so if there is something you are interested in, let your R&R consultant know ASAP.

How do I secure a placement?

Once you let your consultant know about the interest you have in a placement, and your clinical skill-set, level of experience and availability is deemed appropriate, your consultant will assist in sending an application package to the facility for consideration.

The facility will consider all applicants and they will select the best candidate for the job. Your consultant will then advise you whether or not you have been successful.

To give yourself the best chance of securing a role, focus on developing an excellent CV with up-to-date references. In addition, ensure your compliance and competencies are valid and in-date with HCA’s Registration and any state specific requirements.

Your consultant will request updated information regularly and provide suggestions to assist you in putting your best foot forward!

How long is the average placement?

Rural and Remote placements vary in length. Some placements can be as little as 2 weeks, however most contracts usually fall between 4 weeks and 6 months long.

Whether your looking to take leave from a Permanent role and complete a placement, or looking for a long term role, our team can assist you in finding an R&R placement that suits your dates of availability.

Options to extend or return placements will be dependent on position availability and negotiations with the client.

I have been awarded a contract. What happens next?

Congratulations on being awarded a contract!

You will shortly receive your contract, and supporting documents, by email. The contract will outline the dates you will be required to work and location, as well as your day-to-day duties and obligations.

Read, sign and return the contract to your consultant ASAP.

If for any reason you are unable to complete the contract your consultant should be contacted immediately.

What is the difference between rural and remote?

Rural health services will generally have an inpatient facility. This can be similar to a small hospital setting in places like Katherine, Tennant Creek, Alice Springs, Mount Isa, Mackay, Central Qld and Darling Downs district, Derby, Shoalhaven, NSW Mid North Coast, NSW South Coast and Murrumbidgee district and beyond.

Remote facilities have minimal infrastructure and are generally small clinical settings located in isolated communities such as Balgo, Gapuwiyakand many other locations in Top End, Central Australia, Cape York and Torres Strait Islands.

How long does it take to secure a placement?

The time-frame of securing a contract will vary based on client, type of placement and length of placement.

If we have all the relevant documentation from you, it can make this process much faster.

We will endeavor to give you regular updates on the progress of your placement.

Do I need to pay for my own travel, accommodation and meals?

All our Rural and Remote placements offer different types of incentives, which may include accommodation and/or travel allowances.

Each facility is different and your consultant can give you detailed information on the accommodation and travel allowances applicable to any placement that takes your interest. Many locations have free accommodation and those that are not 100% free are usually heavily subsidised.

Accommodation may be on site at the facility, in shared nursing quarters or off-site in a house or unit (which may also be shared). It all depends on the location.

We are experienced in organising our Nurses to get to all types of locations, so your consultant will usually be able to assist in the booking travel through our travel company.

Meals are generally not covered, unless specified otherwise.

What if I need to travel interstate for a contract?

We welcome Nurses from all over Australia (and overseas) to complete contracts across the country.

We are currently offering FREE TRAVEL for all Rural and Remote Placements for the rest of 2018. 

The ‘Travel FREE with HCA’ incentive runs from 00:00 AEST 1st August 2017 to 23:59 AEST 31st December 2018. All mentions to the ‘dates of the incentive’ refer to these dates

Find out more by clicking here

What documents do I require to join HCA?

To initially express interest in joining our Rural and Remote Division you will need to provide an updated Resume so we are able to assess your suitability.

After our initial discussion, and upon receiving your information, we will complete two clinical reference checks. You will need to supply two references from an employer within the past two years, and one as a minimum will need to be of managerial status. We cannot accept references that are non-clinical i.e. A past agency consultant.

When we first touch base you will receive an application package with the documents we will require you to complete. We also suggest you ensure you have a recent National Police Check, Serology status, and your mandatory competencies up-to-date; speeding up the on-boarding process.

What level of experience do I need to be considered?

At least 2 years’ clinical experience is required to be considered. The skills required for each role will be communicated and outlined in the job description provided.

Can I bring my family/partner/pet with me?

Bringing a partner or family members can be possible, however it will significantly limit the places that are available to you for contract.

The accommodation provided is generally not suitable for extras, especially pets, as often it’s shared or onsite with other healthcare professionals.

Speak with your consultant up-front if this is something you are looking for in a placement.

Will I need to resign from my current employer?

No. Many of our Rural and Remote Nurses will take up a contract whilst taking annual leave from their current employer or transfer to casual at their local hospital.

Note: If you are interested in a contract within the same health district they may not accept you due to the fact you are employed within that district already.

If something were to go wrong on a placement, how would I get help after hours or on weekends?

Remember, the first thing to do if there is an issue on placement is to report it.

Speak with your manager or coordinator right away to get immediate assistance. Remember that they are on-site and will be best first contact to assist you and advise you.

Next, contact your R&R Consultant by phone if urgent (or by email if not urgent). There will always be someone to assist you at HCA.

If it’s after hours you can contact us on 1300 885 728. This number will connect you to the office in your state. Advise the person on the phone:

1. Who you are
2. Where you are on placement
3. Your consultant’s name

They will be in touch with your consultant or a manager to contact you back ASAP. Document everything for your own records and for your R&R consultant to assist you with any follow up.